Encountering error codes on your Xbox can be incredibly frustrating, especially when you’re eager to dive into a new game. One particularly pesky error is Xbox Error Code 0x97e107df, which often pops up when attempting to launch a game. This error typically indicates a problem with game ownership verification or license issues. Fortunately, there are several troubleshooting steps you can take to resolve this issue and get back to gaming. This guide provides four effective methods to fix Xbox Error Code 0x97e107df and get you back into the game quickly.
1. Power Cycle Your Xbox Console
A simple power cycle can often resolve temporary glitches that may be causing the error.
- Press and hold the Xbox button on your console for approximately 10 seconds until it completely shuts down.
- Unplug the power cord from the back of the console; Wait for at least 30 seconds to allow any residual power to dissipate.
- Plug the power cord back into the console.
- Press the Xbox button to turn the console back on.
Once the console has restarted, try launching the game again to see if the error has been resolved.
2. Verify Game Ownership and License
The error might be triggered if your Xbox cannot properly verify your ownership of the game. Ensure you’re signed in with the correct account that purchased the game.
- Go to Settings > Personalization > My home Xbox.
- If this is your home Xbox, make sure the “Make this my home Xbox” option is selected. If it’s already selected, try unselecting it and then selecting it again.
- If this isn’t your home Xbox, ensure you are connected to Xbox Live and signed in with the account that purchased the game.
Additionally, check your order history on the Microsoft account associated with your Xbox profile to confirm the game purchase is listed and valid. This step can confirm that you have properly purchased the game.
3. Check Xbox Live Service Status
Sometimes, issues with Xbox Live services can interfere with game licensing and verification. Check the Xbox Live service status to see if there are any known outages or issues.
- Visit the official Xbox Live Status page (usually found on the Xbox website or through the Xbox Assist app).
- If there are any reported outages related to gaming or purchasing content, wait for the issue to be resolved by Microsoft.
Once the Xbox Live services are back online, try launching the game again.
4. Reinstall the Game
If none of the above solutions work, the game files may be corrupted or incomplete. Reinstalling the game can often resolve these issues.
- Go to My games & apps.
- Highlight the game that’s causing the error.
- Press the Menu button (the button with three horizontal lines) on your controller.
- Select Uninstall.
- Once the game has been uninstalled, reinstall it from the Xbox Store or from the game disc (if applicable).
Why Reinstalling Works
Reinstalling ensures that you have a fresh, uncorrupted copy of the game files. This can fix issues caused by incomplete downloads, corrupted game data, or conflicting files. After the reinstallation is complete, try launching the game again.
FAQ ‒ Xbox Error Code 0x97e107df
Q: What does Xbox Error Code 0x97e107df mean?
A: This error typically indicates an issue with game ownership verification or license problems.
Q: I’ve tried all the steps, and the error persists. What should I do?
A: Contact Xbox Support for further assistance. They may have more specific solutions based on your account and system configuration.
Q: Will I lose my game progress if I reinstall the game?
A: If your game saves are stored in the cloud (which is the default for most games), you will not lose your progress. However, if your saves are stored locally, you may lose them unless you back them up.
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